Disability Services Contacts
Technical services
Adaptive Technology Helpdesk-Vision Australia
The AT Helpdesk is short for “Adaptive Technology” Helpdesk. It is a phone or email based service for anyone seeking general information and advice about technology that can assist people who are blind or have low vision.
- Tel: 1300 847 466
Spectronics (Qld)
Training for Teachers and Learning technologies for students with disability and others. Wide variety of equipment & software also available. Disability cohort - multiple
- Phone: (07) 3808 6833 or 1800 999 718
- Website: www.spectronicsinoz.com
Technical Solutions Australia
Specialists in assistive technology & electronic devices. Design, source, service & adapt devices to suit. Wide variety of items for sale including computers See Catalogue. Disability cohort - multiple
- 109 Ferndale Rd , Silvan VIC 3795
- Phone: (03) 9737 9000
- Website: www.tecsol.com.au
Zyteq Australia
Specialises in speech generating devices for people of all ages who do not have functional speech, or who have complex communication needs
- Phone: (03) 9696 2944
- Freecall: 1800 818 353
- P.O Box 190
- Website: www.zyteq.com.au
Disability Services On line Services
Services for those with little or no speech
Communication Rights Australia (CRA)
CRA provides information, support & advocacy to people with communication impairment and interested others. They also have resources and publications to assist with this.
- Unit 4/3 Tuck Street, Moorabbin VIC 3189
- Phone: (03) 9555 8552 or 9555 8948
- Fax: 9555 8550
- Website: www.caus.com.au
DEAL (Dignity, Education and Language) Trading as the Anne McDonald Centre
Assessment, Advice, Therapy, support and information on communication systems for those with little or no functional speech. Good range of resources also available. Disability cohort - multiple
- 538 Dandenong Rd, Caulfield 3162
- Phone: (03) 9509 6324.
- Website: annemcdonaldcentre.org.au
Scope
Scope’s Communication Resource Centre (CRC) can assist people with complex communication needs to access Regional Communication Services and the Non-Electronic Communication Aid Scheme (NECAS) and many others supports and services. Disability cohort - multiple
- 830 Whitehorse Rd, Box Hill 3128
- Phone: 9843 2000 or freecall 1800 888 824
- Fax: 61 3 9843 2033
- Website: www.scopevic.org.au
Acquired Brain Injury
Brainlink
- 54 Railway Road, Blackburn, 3139
- Tel: 1800 677 579
- Website: www.brainlink.org.au
ARBIAS
- PO Box 5002, Brunswick, 3056
- Tel: 8388 1222
- Website: www.arbias.org.au
Intellectual Disability
Down Syndrome Association of Victoria
- 210 Napier Street, Fitzroy, 3063
- Tel: 9486 9600 or Freecall 1300 658 873
- Fax: (03) 9486-9601
- Website: www.dsav.asn.au
Neurological Disability
Amaze
Autism Victoria now trading as Amaze
- Information Line (03) 9657 1605 or 1300 308 699
- Professional Advice Line: 1300 598 272
- 24 Drummond Street, Carlton VIC 3053
- Tel: 9657 1600 or Fax (03) 9639 4955
- Website: www.amaze.org.au
Epilepsy Australia
Epilepsy Australia National Helpline 1300 852 853
Epilepsy Australia conducts a national helpline that will take callers to their local Epilepsy Australia Affiliate. To talk to an epilepsy counsellor, to deal effectively with the difficulties caused by epilepsy call 1300 852 853
Website: www.epilepsyaustralia.net
Deaf and Hearing Loss
Vicdeaf
Vicdeaf is the peak Victorian body providing a diverse range of service, support and programs for people that may be deaf or hearing impaired and their families. These include: hear service, training, counseling, case management, accommodation and more.
- Phone: 9473 1111 TTY 9473 1199
- Fax: 9473 1122
- Toll Free Country Callers 1300 780 235 TTY or 1300 780 225 Phone
- Website: www.vicdeaf.com.au
Deaf Victoria
Deaf Victoria advocates on behalf of deaf people to increase access to service, to represent and providing leadership to the state government and disability groups pertaining to deaf people.
- Ground Floor, 340 Albert St East Melbourne VIC 3002
- 0431 476 721 (SMS only)
- Website: www.deafvictoria.org.au
Better Hearing Australia (Vic)
Better Hearing, are the only organisation in Victoria that provides free, independent and professional hearing loss management services to the community. They are independent and all of their services are free.
- 5 High St, Prahran, 3181
- Tel: 1300 242 842
- Website: www.betterhearing.org.au
Blind and Low Vision
Vision Australia
Vision Australia is the peak body for those who are blind or have low vision. They offer a wide range of services and supports and assessments to assist people to access computers, technology and information and to live more independently.
- Phone: 1300 847 466
- Fax: 02 9747 5993
- TTY 02 9334 3260
- Website: www.visionaustralia.org.au
Physical Disability
Muscular Dystrophy Australia Ltd
- 11 Boundary Road, North Melbourne, 3051
- Tel:9320 9555
- Fax: 9320 9595
- Website: www.mda.org.au
Multiple Sclerosis Society of NSW/Vic
- The Nerve Centre, 54 Railway Road, Blackburn 3130
- Tel: +61 3 9845 2700
- Fax: +61 3 9845 2777
- Website: www.msaustralia.org.au
Scope (Multiple and physical disability)
- 830 Whitehorse Road, Box Hill, 3128
- Tel: 9843 3000
- Website: www.scopevic.org.au
National Stroke Foundation
- Level 7, 461 Bourke Street, Melbourne 3000
- Tel: 9670 1000
- Fax: 9670 9300
- StrokeLine - 1800 STROKE (1800 787 653)
- Website: www.strokefoundation.com.au
Psychiatric disability
Victorian Mental Illness Awareness Council (VMIAC)
- 23 Weston Street, Brunswick, 3056
- 03 9380 3900
- Website: www.vmiac.org.au
Mind (formerly Richmond Fellowship Vic)
- 86-92 Mount Street, Heidelberg VIC 3084
- Tel: 9455 7900
- Fax: 9455 7999
- Website: www.mindaustralia.org.au
General
Australian Human Rights Commission
Everything you could want to know about disability compliance
- Tel: (02) 9284 9600
- 1300 369 711
- Website: www.humanrights.gov.au
VicNord Intranet
The Victorian Network on Recreation and Disability (VICNORD) is a statewide information and advocacy network of people with disability, their carers and advocacy groups in relation to recreation, sport, physical activity, tourism and the arts.
- 179 High Street, Northcote, 3070
- Tel: 9489 7154
Arts Access
- 222 Bank Street, South Melbourne 3205
- Tel: 9699 8299
- Fax: 9699 8868
- Website: www.artsaccess.com.au
Travellers Aid
Offers a range of services for travellers and people with disability travelling to, from and in and around Melbourne. Client based services from Flinders Street and Southern Cross Stations
- Level 3, 225 Bourke Street, Melbourne
- Tel: 9654 2600
- Fax: 9654 1926
- Website: www.travellersaid.org.au
Flinders Street and Southern Cross Stations provide a range of services, supports and information for travellers. Free assistance to use toilets available with a hoist available at Flinders Street centre.
Carers Vic
Carers Victoria is the state wide voice for family carers, representing and providing support to carers in Victoria.
- Level 1, 37 Albert Street, Footscray, 3011
- Freecall: 1800 242 636
- Website: www.carersvic.org.au
Eastern Access Community Health (EACH)
Supports for carers of people with disability, families and people with mental health issues across the Eastern Region. Note: Some services are statewide e.g. Family relationship services for carers.
- 46 Warrandyte Road, Ringwood, 3134
- Tel: 9871 1800
- Website: www.each.com.au